Home and Community Care
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Location
Personal Care
Personal and Domestic Care
Service Description
Home and Community Care services provide a basic range of at home services designed for the aged, frail and disabled who need support to continue living in their own homes.
Home and Community Care personal and domestic care services can be used in a combined care package depending on regional availability.
Brochure
Coming Soon
Care Package
Our care package includes:
- comprehensive care planning and ongoing assessments
- Domestic Care
- Personal Care
For more information on the care package contact our At Home Care Team on 1300 763 583.
Signature Features
Our signature features that can ‘make a difference’ include:
- services delivered by professional and qualified care-givers who have a passion for working with aged people and people with a disability and see it as a privilege to do so
- use of best practice guidelines to ensure services are targeted and responsive to individual needs
- wellness and lifestyle oriented activities that promote socialisation and healthy ageing
- manicures, hand massages and companionship provided by our friendly volunteers
- counselling and chaplain services
- transport to and from planned Feros Care activities and outings
- assistance with arranging regular and planned respite breaks
- priority access to other Feros Care community, respite and residential care services
Eligibility
To be eligible for a Home and Community Care service the care-recipient must:
- be living at home
- be an older and frail person, or person with a disability
- have difficulty doing everyday tasks
- be a carer of a frail older person or person with a disability
- be likely to need to go into an aged care home or hospital if not being provided with Home and Community Care services
- not already be in receipt of other Government-subsidised services that are similar to Home and Community Care services
Home and Community Care recipients do not need to be eligible for residential care to receive services.
Eligibility is assessed by a Feros Care Manager in consultation with the prospective care-recipient, their carer(s), significant others and health professionals. This information is used to develop an individualised care plan.
The Commonwealth Carelink Centre provides free and confidential information on community aged care, disability and other support services that can assist in determining eligibility for Home and Community Care. Contact the Commonwealth Carelink Centre on 1800 052 222.
Easy Access Steps
THINK |
Ring our At Home Care Team on 1300 763 583. You will be allocated a Feros Care Manager who will help you understand your eligibility requirements and arrange or conduct any necessary assessments. |
RING |
Ring our At Home Care Team on 1300 763 583. You will be allocated a Feros Care Manager who will help you undertsand your eligibility requirements, arrange or conduct any necessary assessments. |
DECIDE |
Our Feros Care Manager will answer any questions you may have about the service including fees and care planning. Discuss your decision with family and friends. Review the care plan and sign the Care-Recipient Agreement which outlines the terms and conditions of service delivery. |
BOOK |
Book the type and frequency of service you need with your Feros Care Manager. |
RECEIVE |
Prepare to receive the care you need to stay at home and look forward to an improved quality of life. |
Value Adding
The following services may be available upon request for an additional fee:
- some transport outside designated shires
- some planned activities and outings
Affordability
The Home and Community Care Program is jointly funded by the Commonwealth, State and Territory Governments. In New South Wales, the program is administered by the Department of Ageing, Disability and Home Care.
Fees are subsided by the Home and Community Care Program.
The basic daily fee is approximately $10 per hour.
Allowances and subsidies are available for those families who are financially or socially disadvantaged.
A direct debit arrangement where fees are deducted fortnightly from a nominated bank account is the preferred method of payment. Feros Care also accepts credit card, cheques or cash payments.
