Social Support Monitoring
Home and Community Care
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Locations
Service Description
Home and Community Care’s Social Support Monitoring services provide a basic range of monitoring of social, wellbeing and support mechanisms to assist people who would otherwise be prematurely or inappropriately admitted into residential care, to live independently in their home within the community.
Home and Community Care personal and domestic care services can be used in a combined care package depending on regional availability.
Brochure
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Care Package
Our care package may include:
- care planning and ongoing assessments
- wellbeing checks through home visits
- wellbeing checks through regular telephone based monitoring
- Life Link Telecare Monitoring that can automatically activate emergency calls in the case of a fall, wandering from home, water or gas left running and other home emergencies.
- dementia monitoring, planning and assistance
- assistance with planning daily schedules and coordinating appointments
- Monitoring self–management of medications.
For more information on the care package contact our Aged Care Advisory Team on 1300 763 583.
Signature Features
Our signature features that can ‘make a difference’ include:
- services delivered by professional and qualified care-givers who have a passion for working with aged people and people with a disability and see it as a privilege to do so
- use of best practice guidelines to ensure services are targeted and responsive to individual needs
- wellness and lifestyle oriented activities that promote socialisation and healthy ageing
- manicures, hand massages and companionship provided by our friendly volunteers
- counselling and chaplain services
- assistance with arranging regular and planned respite breaks
- priority access to other Feros Care community, respite and residential care services
Eligibility
To be eligible for a Home and Community Care service the care-recipient must:
- be living at home
- be an older and frail person or person with a disability
- have difficultly doing everyday tasks
- be a carer of a frail older person or person with a disability
- be likely to need to go into an aged care home or hospital if not being provided with Home and Community Care services
- not already be in receipt of other Government-subsidised services that are similar to Home and Community Care services
Home and Community Care recipients do not need to be eligible for residential care to receive services.
Eligibility is assessed by a Feros Care Manager in consultation with the propsective care-recipient, their carer(s), significant others and health professionals. This information is used to develop an individualised care plan.
The Commonwealth Carelink Centre provides free and confidential information on community aged care, disability and other support services that can asist in determining eligiblity for Home and Community Care. Contact the Commonwealth Carelink Centre on 1800 052 222.
Easy Access Steps
THINK |
Think about what support you need to continuing living at home. What daily living tasks are becoming difficult? Discuss your needs with family and friends to get their opinion. |
RING |
Ring our Aged Care Advisory Team on 1300 763 583. You will be allocated a Feros Care Manager who will help you understand your eligibility requirements and refer you to your local ACAT for a mandatory assessment. |
DECIDE |
Our Feros Care Manager will answer any questions you may have about the service including fees and care planning. Discuss your decision with family and friends. Review the care plan and sign the Care-Recipient Agreement which outlines the terms and conditions of service delivery. |
BOOK |
Book the type and frequency of service you need with your Feros Care Manager. |
RECEIVE |
Prepare to receive the care you need to stay at home and look forward to an improved quality of life. |
Value Adding
The following services may be available upon request for an additional fee:
- some transport outside designated shires
- some planned activities and outings
- Life Link personal alarms and Telecare monitoring
Affordability
The Home and Community Care Program is jointly funded by the Commonwealth, State and Territory Governments. In New South Wales, the program is administered by the Department of Ageing, Disability and Home Care.
Fees are subsided by the Home and Community Care Program.
The basic daily fee is approximately $10 per hour and may vary depending on assess need and financial capacity.
Telecare monitoring may range from $4.50 to $9.00 per week.
Allowances and subsidies are available for those families who are financially or socially disadvantaged.
A direct debit arrangement where fees are deducted monthly from a nominated bank account is the preferred method of payment. Feros Care also accepts credit card, cheques or cash payments (at any Feros office).
