Feros Village Bangalow

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Service Description

• Feros Village Bangalow is a beautifully appointed high-care aged home currently capable of supporting 64 residents. The village provides long-term (permanent) and short-term (respite care) care to seniors needing 24-hour nursing, personal and dementia support.
• The village is situated in the charming historic village of Bangalow, approximately 10 minutes from Byron Bay. The village has been offering quality aged care to residents since 1997.
• Feros Village Bangalow also offers Extra Services within a 16 bed cottage where residents can enjoy exclusive and higher than standard accommodation, décor, food, beverages, lifestyle and personal services.

Location

Cnr Ballina and Byron Roads, Bangalow NSW

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Brochure

Click here to download the Feros Village Bangalow Brochure

Care Package

Our care package includes:

• comprehensive care planning and ongoing assessments
• 24 hours a day, 7 days a week care and support
• specialised nursing and personal care services
• assistance with personal care including showering, dressing, grooming, hygiene, meals and eating, rehabilitation, medications, treatments and communication aides
• provision of all meals and beverages catering for specialised dietary needs
• provision of disposable continence products
• provision of specialised equipment such as beds, lifting and mobility aides
• orientation and support for those who suffer from memory loss or confusion
• access to tea and coffee making facilities
• cleaning of resident rooms, bathrooms and communal areas
• laundering of linen and personal clothing
• provision of basic toiletries including soap, shampoo and toothpaste
• advocacy services
• bus services to nominated community events

For more information on the care package contact our Director of Clinical Services on (02) 6687 2379.

Signature Features

Our signature features that can ‘make a difference’ include:

• services delivered by professional and qualified care-givers who have a passion for working with aged people and people with a disability and see it as a privilege to do so
• use of best practice guidelines to ensure services are targeted and responsive to needs
• resort style gardens and facilities
• single rooms with private ensuites
• twin/double rooms with a shared ensuite
• overnight respite beds
• ceiling fans, wall mounted heaters and air-conditioned common areas
• neighbouring medical centre with access to physiotherapy and hydrotherapy services
• manicures, hand massages and companionship provided by our friendly volunteers
• counselling and chaplain services
• on-site catering using quality local produce
• adoption of the Eden Philosophy designed to combat the often-debilitating feelings of boredom, loneliness and helplessness experienced by residents
• wellness and lifestyle oriented activities that promote socialisation and healthy ageing
• access to a games library, large print and audio books, video and DVD collection
• access to internet and email
• access to rehabilitation services

Eligibility

All applicants for accommodation at Feros Village Bangalow need to be assessed by an Aged Care Assessment Team (ACAT) as being in need of residential high care.

ACATs help older people and their carers work out what kind of care will best meet their needs when they are no longer able to manage at home without assistance. Click here for more information on the role of ACATs.

To access your local ACAT contact either the Commonwealth Carelink Centre on 1800 052 222 or the Aged Care Information Line on 1800 500 853.

Feros Care considers the ACAT assessment in consultation with prospective residents, their carer(s), significant others and health professionals in developing individualised care plans.

Easy Access Steps

Value Adding

The following services may be available at the resident’s request for an additional fee:

• hairdressing services including cuts, tints and permanents
• facials and beauty therapy
• occupational therapy, physiotherapy and podiatry
• aromatherapy, reflexology, massage and other alternative and complementary therapies
• other allied health services outside of the care plan
• pharmaceuticals
• some rehabilitation and mobility equipment
• in-room telephone connection
• transport to appointments
• some activities including day trips and short holidays

Affordability

Basic Daily Care Fee

All residents are required to pay a basic daily care fee. This fee covers daily living expenses at the village including meals, laundry, basic amenities, nursing and personal care.

Feros Care is obliged to adhere to Commonwealth Government formulas for maximum daily fees determined by pensioner status and indexed every six months according to pension increases.

Current fee information is available on the Commonwealth Government website or by contacting our Finance Manager on (07) 5669 0555.

Daily Income-Tested Fee

Permanent village residents may be asked to pay a daily income-tested fee depending on their income level and care requirements. The amount paid depends on the outcome of an asset assessment conducted by Centrelink or the Department of Veterans’ Affairs.

Residents seeking financial assistance must complete an Assets Assessment Form available from our Director of Clinical Services. This assessment must be completed at the time of negotiating entry into the village.

Current fee information is available on the Commonwealth Government website or by contacting our Finance Manager on (07) 5669 0555.

Accommodation Charge

Residents will be asked to contribute towards the cost of their accommodation by paying an accommodation charge or an equivalent periodical payment. A resident will only be asked to pay an accommodation charge if their assets exceed a predetermined amount set by the Commonwealth Government.

As with the Daily Income-Tested Fee, assistance with meeting accommodation charges is subject to the completion of an Assets Assessment Form to be assessed by Centrelink or the Department of Veterans’ Affairs.

For more information on accommodation bonds visit the Commonwealth Government website or contact our Finance Manager on (07) 5669 0555.

Payment Arrangements

Fees and charges are payable fortnightly and in advance.

A direct debit arrangement where fees are deducted fortnightly from a nominated bank account is the preferred method of payment. Feros Care also accepts credit card, cheques or cash payments.

Any outstanding Accommodation Charge amounts on the day of permanent admission to the village will incur a daily interest charge.

Talk with our Finance Manager on (07) 5669 0555 to establish the payment arrangements that work best for you and your family.

Independent Financial Advice

Feros Care recommends all prospective residents consult a qualified and independent financial advisor (Financial Advice) prior to signing a Residential Care Agreement.