We are constantly looking for new and innovative solutions to offer people to enable them to live independently and safely in their own home. However before any product is offered to the public it must survive our rigorous review process. This assessment process ensures we only offer the highest quality products on the market.

    Overview
      1. RESEARCH AND DISCOVERY

        We listen to and understand the needs of our clients; we search the world for assistive products and technologies that will support them to live independently.

      2. ASSESSMENT
        We evaluate the product against a series of benchmarks for functionality and durability and only select those that pass our standards.
      3. USER TESTING
        We test the product with a select group of Feros volunteers and staff to ensure that it works the way it’s supposed to. We get their feedback on functionality and perceived benefits.
      4. FIELD TESTING
        If the product meets our expectations we run a second large scale pilot with selected clients for at least 3-6 weeks – those in the age group with a mix of conditions that the product is suitable for. We take their feedback on board and if the tell us the product is hard to use or not suitable, we don’t take the product any further. If, on the other hand they love the product we listen to them and bring it on board.  You can be assured that what you select has been carefully and thoroughly tested by people just like you!
      5. SUPPLY AND SUPPORT
        Only a small amount of products that begin our testing process will pass the test. We’re committed to delivering quality lifesaving products that have been tested by people just like you!  If the product proves reliable, helpful and easy to use we will make it available for sale online or over the phone.

        Our producst are also available to explore in our interactive Experience Centre so book a visit today.