Manager Capacity Building and Engagement (LAC) - Coolangatta
Australia - QLD, Gold Coast
  • Not-for-profit organisation where everyone matters
  • Located in the heart of beautiful Coolangatta, QLD
  • Competitive base salary + super + salary packaging

We are seeking a dynamic Manager Capacity Building and Engagement with expertise in strengthening foundations and partnering with individuals to achieve the best possible outcomes for people with disability. You will play a pivotal role in delivering consistent and high quality Local Area Coordination (LAC) programs to support people with disability to live their best life by exercising choice and control.

What are we offering?

  • Salary packaging (up to $15,899 per annum tax free)
  • Salary sacrificed vehicle
  • Access to comprehensive health and well-being programs
  • Professional and personal development
  • Positive team culture where everyone matters
  • Technology kits including a laptop and smart phone
  • Being a part of an award winning, forward thinking and non-traditional company

About the Role

Reporting to the Manager Community Engagement, the Manager Capacity Building and Engagement will play a central role in engaging and supporting asset based community driven initiatives that meet the needs of the community in connecting the unconnected.  This role will also facilitate integrated local community planning and coordination, engaging people with a disability and their families, disability service providers and broader community organisations

Your primary responsibilities will include:

  • Identify community needs, service gaps and barriers whilst connecting and consulting with people with disabilities and their families, disability service providers and community organisations
  • Prepare and facilitate the regional capacity building plans and strategies in conjunction with the National Disability Insurance Agency (NDIA) and other stakeholders involved in the National Disability Insurance Scheme (NDIS)
  • Manage teams remotely
  • Establish strong relationships with the state and territory jurisdictions and NDIS regions to plan and deliver effective communication and engagement
  • Work closely with the local communities to build and deliver sustainable capacity building and stakeholder engagement activities
  • Plan, develop and deliver initiatives that promote diversity, inclusion and cultural awareness including people with disabilities and representatives of Indigenous and Torres Strait Islander communities
  • Provide mentoring and training to the LAC team to ensure local plans and programs are implemented effectively
  • Assist and facilitate the development of systems to maintain data and statistics for KPI reporting for the NDIS

Essential requirements for this role:

  • Tertiary qualifications in community development, health promotion, social planning, social work, allied health or similar
  • Prior experience in liaising and working with all levels of government
  • Previous achievements in developing and implementing community development and capacity building initiatives
  • Demonstrated experience working within the disability sector
  • Experience in implementing programs to support diverse communities with extensive understanding of inclusion and participation
  • Highly developed consultation and engagement skills and demonstrated negotiation and liaison experience
  • Ability to be responsive to an ever-changing environment
  • Understanding and knowledge around the impact that disability may have on daily life and how effective capacity building can significantly enhance a person’s ability to participate in community, social and economic life
  • High level of IT skills & knowledge and experience working remotely within a virtual model
  • Current clean unrestricted drivers licence
  • Ability to travel interstate and stay away from home at least 2 nights every month

Who is Feros Care and why would I want to be a part of the team?

We are a not-for-profit, people centred organisation dedicated to supporting people to live their BEST LIFE! We have been offering quality care and support services for older Australians since 1990 are now we are very excited to be a part of the NDIS supporting people with disability.

At Feros Care, we truly believe that ‘everyone matters’ and actively seek to include, welcome and value the unique contributions of all people.  Our culture, our core values and the connection we have with the community is driven by our 700 staff members who represent 28 different cultures including Aboriginal and Torres Strait Islanders.  We strive to be a leader and advocate for diversity and inclusion. We harness a culture that embraces individual differences in all its glory.

We encourage people with disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this job.

This is a fixed term contract up until 30 June 2019.

When successful, you will be required to undertake a criminal records check in accordance with legislation and have the right to work in Australia.

A working with children check will be required for all successful candidates as per State Legislation. Feros Care will facilitate this process.

For further details about this great opportunity and to view the position description, please visit our Feros Care careers page by following this link: