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Case Manager - Lismore/Byron
Australia - NSW, Lismore & Far North Coast
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  • Join our vibrant team with supportive management and a positive culture
  • Fantastic benefits incl. NFP salary packaging, EAP access + much more
  • Share your time between WFH and with clients in the community

Join our award-winning tribe of kindness warriors as one of our Wellbeing Managers as you apply your skills to case manage your own portfolio of clients through their wellbeing journey.

On offer is a full-time home-based role with flexible hours that suit you and your clients. Work will be completed both virtually and within the community of Byron Bay / Lismore. An initial 12 month contract with view to extension is available.

The Role:

This is an exciting opportunity to be working with the Home Care Packages (HCP) program, applying your case management skills to provide holistic person-centred approaches to care planning and coordination of services to support wellness, reablement and independence.

The HCP program supports senior Australians with complex care needs to live independently in their own homes. You will be in control of managing your designated case load and supporting genuinely life changing outcomes for your clients.  As a Wellbeing Manager you will:

  • Help the clients to remain at the centre of their journey
  • Be responsible for managing individualised budgets, developing care plans, and coordinating the delivery of in-home therapy, services and equipment
  • Develop and maintain excellent relationships with key stakeholders

About you:

You will be motivated by providing exceptional client care, confident to work in a virtual environment, be a natural team player and have:

  • Case management experience – community and aged care experience highly desired
  • Experience working with clients applying goal-oriented, outcome focused holistic approaches
  • Excellent communication and customer service skills
  • Demonstrated ability to develop and maintain strong networks with internal and external stakeholders
  • Experience working remotely with a high degree of autonomy and drive
  • Current Senior First Aid and CPR qualifications
  • Current drivers licence
  • COVID19 Vaccination


The Benefits:

Feros Care offers some fantastic employee benefits, including generous Salary Packaging (up to the value of $15,900 per annum) and up to $2650 per annum on meal and entertainment packaging. You can take advantage of discounted gym access, discounts on private health insurance, EAP + much more!

About us:

We want our team to be made up of people from all walks of life. Feros Care would not be where we are today without the unique make-up of Game Changers, Dream Makers and Vibrant Creators that help us to thrive every day. We actively seek to include, welcome and value the unique contributions of all people. We harness a culture that embraces individual differences in all its glory and values cultural intelligence. 

Feros Care is committed to achieving a diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds and people with disability. If you would like to discuss accessibility requirements, preferred communication methods and/or adjustments please contact [email protected]

Feros Care acknowledges and pays respect to the Traditional Custodians of this land on which we work. 

When successful, you will be required to undertake a national police check and provide evidence of your right to work in Australia. 

Apply Now! 

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