At Feros Care we don’t just talk about technology, we live and breathe it – well at least our IT team do.  And the results speak for themselves.

Recognised as an industry leader within the aged care sector we have a dedicated Innovation Centre to develop technology-based products.  We’ve built over 2,000 Smart & Safe homes.  Created our own applications, including mobile apps for field staff, client and contractor portals.  Instigated virtual care models, a virtual workforce and a virtual Senior Centre.

At Feros we think bold, using only the best technology to improve service options.  Every innovation is designed to help improve people’s lives.   The IT service satisfaction rating across the business is an impressive 98%.  We have won many industry awards for both safety of our clients and service delivery.

Our in-house IT development team also keep a close eye on technology trends both in and out of the industry.  Dedicated research has seen us visit Google headquarters in Silicon Valley, attend the Consumer Electronics Show (CES) in Las Vegas and compete in hackathons at the LeadingAge Expo in Nashville.   If there’s a good idea out there, we’re keen to know.

Innovation at Feros is not just about technology either.  We also think bold when it comes to service solutions and internal systems.  We call this Innovative Thinking and it’s a value we’re proud to uphold.

To maintain our edge we recognise that ideas and innovation come from all levels of the organisation.  A Feros program called ‘Applauding Innovation’ encourages staff to collaborate and contribute clever ideas and workplace solutions.  Ideas are captured throughout the year and the highly sought after “Innovations Cup” trophy winner announced annually.  It’s as easy as putting your suggestion into the program.  If your idea is deemed the most innovative your name will be etched into Feros history forever!

Check out our 2016 winner Shelly Fletcher.