Learning & Development Framework
Orientation Program
When a new team member starts, they complete our corporate orientation program. This is done electronically, teaching employees all about the organisation and the ‘Feros Way’. In addition, they undertake role-based orientation to set them up for success in their new position. If a specific qualification is required to work in an aged care and/or disability role, we fund the nationally recognised training, plus pay our team members to complete these studies. We also implement various support measures for those wishing to gain a university level qualification in a clinical discipline.
LinkedIn Learning
All leaders and shared services team members are allocated a LinkedIn Learning seat to allow flexible, self-managed professional development. Equally important, our operational team members’ professional development is supported by an annual education calendar. This is delivered in-house and externally, covering relevant facets of human skills and clinical care practice.
Leadership Development & Training
We believe leadership skill development is extremely important across the board, irrespective of position, department and tenure. Therefore, whether you are an emerging leader or an executive leader, individually tailored learning pathways are put in place to nurture and refine leadership potential.
Training Delivery
All training is delivered using a blend of self-directed learning modules, face to face workshops, virtual facilitator-led sessions, group or individual coaching, podcasts and videos. This is in line with the VAK learning model combining visual, auditory, and kinaesthetic learning. Training is then structured so that 70% of learning is on-the-job, 20% takes place in an informal environment, and 10% in a formal setting.
To deliver effective learning and development programs, we partner with external providers who are experts in their respective fields. Combined with our in-house training and emphasis on user-friendly learning, our employees have a clear roadmap to meet their individual career development goals.
Talent Pathways
Feros Care’s Talent Pathways Program provides opportunities and support for new and existing team members to kickstart or grow their clinical, care, community or business career through nationally recognised qualifications and university degrees. No matter where you are in your career journey, there is a path for you!
- Work Experience
- Vocational and University Student Placement
- Traineeships & Qualifications
- University Scholarships
- Graduate Positions (coming in 2025!)
Check out the Talent Pathways page to learn more and submit an expression of interest.
Partnerships
A key part of our Learning and Development strategy is our partnerships with external training providers. They boast a wealth of expertise in their respective fields with a delivery style closely aligned with the Feros Care approach. Our current partner portfolio includes a number of highly respected organisations, engaged for mandatory training, nationally recognised training, professional development, and leadership training. These carefully selected providers are LinkedIn Learning, Evolve Communities, Dementia Australia, NSW University, Bond University, Southern Cross, Janison, Ausmed, BlueKnot and ARC Group. Partnering with such a diverse and highly proficient network enables our team members to tap into expert knowledge delivered by like-minded organisations.
Team Member Testimonials
Here’s what our team members say about our learning and development opportunities.
The orientation program gave me great overview of our services, team members, workplace culture and values, as well as some helpful industry insights. The modules were well-paced and kept me engaged through regular questioning. A great introduction to the fantastic work we do!
Emily Boniwell, Marketing Coordinator at Feros Care
Phil Tann, Performance Analyst at Feros Care
