Residential Care
- Do you cater for dietary restrictions?
- What if I can’t afford to pay the residential village fees?
- Can I have friends or family over for meals?
- How long does it take to get assessed?
- What do I do about medication?
- How can I get an ACAT assessment done?
- Can a resident refuse to have their means assessed by DHS (Centrelink)?
- Can I bring my own car?
- If I keep my home what are the DHS (Centrelink) rules?
- What is a DAP?
- Why does my MTCF change every quarter?
- Can I have family stay over?
- What if I get sick?
- What is the benefit in paying a Partial Payment (a Deposit) on or after entry?
- Can I leave for the day?
- What about my husband / wife?
- Can I keep my own doctor?
- What if I have enough assets to pay my Accommodation Payment as a RAD but not enough regular income to pay the full monthly fees?
- Will the new fee arrangements affect existing care recipients?
- Do I need ACAT approval to enter residential care?
- What do I need to bring when I’m moving in permanently at your village?
- Can I continue to use the same pharmacy?
- Can I bring my own bed / furniture?
- Will I have to pay a different Accommodation Payment if I change rooms?
- What if my partner still lives at home?
- What do I need to bring when I book a respite stay at your village?
- Can I bring my pet?
- What if I don’t like a resident?
- Can I have a fridge in my room?
- Can I have visitors?
- Do I have to sell my house?
- What are Means-Tested Care Fees?
- What is an ACAT assessment?
- Who can make the referral?
- What if I don’t like a staff member?
- What if I don’t like the village?
- What is the Serious Incident Response Scheme (SIRS)?
- Do you do my washing?
- What is a RAD?
- Do the annual and lifetime caps apply to continuing care recipients?
- How much does it cost to go into one of your villages?
- Do I have to participate in events?