As the NDIS is designed to increase a person’s skills and independence, it’s important to understand that your NDIS plan may change over time and that everyone who receives funding under the NDIS has a periodic plan review. 

Reviewing your NDIS plan provides you with an opportunity to check if your current supports are working for you and that these supports are helping you work towards and achieve your goals. 

Depending on your contact preference, an NDIS plan review can be done face-to-face or over the phone. You are welcome to bring along, or include in the call, a family member, friend, advocate or another person when your plan is reviewed.

Is the plan within 3 months of the plan end date? If so, an appointment may be made for a scheduled review. You will need to gather reports from therapists and information which may support your request and show how the supports and services you receive are helping you achieve your goals. 

You can call Feros Care on 1300 986 970 to apply for an unscheduled review of your NDIS plan. A Local Area Coordinator (LAC)may assist if required. Alternatively, you may like to attend a Feros care office on Feros Fridays where an LAC can assist you on the spot without an appointment. If an LAC is unable to attend, a support connection appointment may be offered.