Feros Care charges a standard 16% Case Management fee for all Home Care Package (HCP) customers, regardless of the Home Care Package level you are on. So, if you move from Home Care Package Level 2 to Level 4, your Case Management fees will remain at the same percentage rate.  

Our Wellbeing Managers provide an individualised case management service and work in consultation with you to help you get the most benefit from your HCP. They will develop your care plan and budgets and review them as your needs change.

This service also provides you with a dedicated support team, available seven days a week. Our Customer Experience and Virtual Wellbeing teams are a phone call away and include Wellbeing Managers and Registered Nurses who have the expertise to support you to stay healthy and happy.

You can choose whether you want additional ongoing Case Management when you plan your budget with our Wellbeing manager.

Try our Home Care Package Estimator to build a plan for yourself and get an idea of costs.