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Aged Care Assessment Service (ACAT equivalent in Victoria)


Aged Care Assessment Team (assesses people for eligibility for HCPs and residential aged care and comprises different types of health care professionals)

Basic Daily Fee

The government allows service providers to charge a daily fee but this is added to your budget and boosts what you can spend on care


Culturally And Linguistically Diverse (from a non-English speaking, non-Australian background)

Care Plan

A care plan outlines a care recipients needs and instructs those providing their care how these needs will be met. These are usually developed by health professionals in consultation with the care recipient. Family and/or a friend can also be involved in this process.


Consumer Directed Care (CDC allows you and your carer more control over the design and delivery of the services you receive)


Commonwealth Home Support Program (for eligible people aged 65-plus and Aboriginal and or Torres Strait Islander people who are 50 years and over)


Complaints Investigation Scheme (agency that investigates residential aged care complaints)


Council on The Ageing (peak national organisation representing the rights, needs and interests of older Australians)


Department of Health and Ageing (Federal Government)


Home Care Package (a government-subsidised group of services to support you long-term so you can remain living in your own home)


Income Tested Fee (if your income is above a certain amount, you must pay an ITF determined by Centrelink; the government subsidy you receive for care is reduced by the same amount)


Local Area Coornidation or Local Area Coordinator


My Aged Care (government portal for the My Aged Care website – www.myagedcare.gov.au – and My Aged Care contact centre 1800 200 422)


National Approved Provider System (DoHA system holds details of providers and their services)
National Disability Insurance Agency


National Disability Insurance Scheme


National Screening Assessment Form (government form for screening and assessment for aged care eligibility)


Regional Assessment Service (assessors who visit you at home to assess which services you can use under the CHSP)

Respite care

Respite Care gives the carer a break from their caring role and the person being cared for a break from their usual care arrangements. Also known as short-term care.

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