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Embrace bold ageing and remain living independently in your own home, on your terms.

Looking for a trusted Home Care Package provider committed to helping you grow bold? Call off the search – you’ve found us. At Feros Care, we do things differently. We don’t simply provide services to make your life easier, we want you to be seen, to really live, laugh, and tap into the things that make you thrive. We take the time to understand you and provide ongoing support so that you can stay at home, stay connected, and stay in charge.

You can tailor your Home Care Package funding to meet your individual health, wellbeing, and lifestyle goals. And if your needs change over time, your home care services can change too. We collaborate with you to develop the right care plan to amplify your aged care journey – however that looks for you.

What is a Home Care Package (HCP)?

Let’s start at the beginning. A Home Care Package (HCP) uses government funding to help seniors needing regular basic support or more advanced care to continue living independently at home for longer.

If you are eligible for an Australian government Home Care Package, you can use your Home Care Package funds to access a range of services to help with domestic tasks and personal care.

Depending on your needs and availability in your area, this could include cleaning, home and garden maintenance, in-home nursing, transport to appointments, social support, meal preparation, plus allied health, community, and other specialist services to name a few.

Why are Feros Care Home Care Packages a cut above the rest?

We thought you’d never ask. We’re proud to be providers of a new era of aged care, innovating, celebrating, and elevating our clients. Think revolutionary Goods and Equipment and Assistive Technology (GEAT) to make your day-to-day life easier, safer, and happier. We also offer a game-changing Virtual Nursing service, to save you the hassle of travelling to appointments. Plus, there are other groundbreaking initiatives like our Virtual Social Centre (VSC) to connect you with like-minded people, provide that all-important socialisation fix, help you stay physically active, and boost your mental mojo.

A free referral service to get the ball rolling?
Yes please!

At Feros Care, we’re all about making your life as easy as possible. That’s why we offer a free referral service where we can call My Aged Care on your behalf to help organise your aged care assessment.

To take advantage of this free service, please call us on 1300 418 418 and we’ll call you right back!

Choose from a wide range of services

From in-home nursing to cleaning and cooking, Feros Care has you covered with a wide range of home and community services designed to help you stay happy, healthy and independent at home for longer.


House Cleaning
Keep your home looking spick and span. We can help with cleaning, laundry, changing linen and ironing.
Yard - Lawn Mowing
We can mow the lawn and do a spot of weeding for you. Perhaps the veggie patch needs maintenance or there are new plants to be potted. We’re here to help.
Let us do your shopping for you. Make out a list, point us in the direction of your favourite shops and we’ll be back with bags in hand before you know it.
Home modifications
Changes to your home to improve safety and access e.g. ramps and rails.
Smart Home Technology
Turn your home into a Smart Home with emerging technologies that suit your lifestyle. We collaborate with you to make your life more comfortable, enhancing your quality of life.


Personal Care
Help with showering, dressing, personal hygiene and hair and beauty routines. Look and feel your best with our help.
We will come to you to help with feet and nail care – from cracked heels to calluses, or toenails that need attention. Can also recommend orthotics and footwear.
Nursing care is available when you come home from hospital or need ongoing help with a chronic disease. Home visits or links via technology provide updates and advice.
Relax and de-stress with a massage to help you feel better and brighter. This can help with pain management, relaxation and sleeping.
Occupational Therapy
An OT can suggest home modifications, equipment and tools to help you stay safe and independent. From grab rails to sensor technology, we’ve got you’ve covered.
A physiotherapist will provide support as you recover from an injury or illness. Regain your strength and mobility, access suitable aids and manage pain.
Our dietitian can help you make healthy eating choices and demystify nutritional jargon. Make small changes to your diet for big changes to your health.
Exercise Physiology
An exercise physiologist will provide exercises to increase fitness and vitality. Regain strength and mobility, join fun-filled group programs and learn to manage pain.


Technology Training
Technology TrainingFace-to-face technology training for seniors to build digital capacity and confidence in technology. Our flexible training sessions are delivered based on your own pace, goals, and learning style.
Client Training
Whether you need to get to a doctor’s appointment, a pharmacy, the bank, or even lunch with friends, we will get you where you need to go on time.
Social Outings
Stay active, connect with your community and socialise with new and old friends. We can assist with transport so you don’t miss out on living life to the full.
Virtual Social Centre
Follow your passion, learn new skills, and meet wonderful people just like yourself in our vibrant online community.
Day Respite
Arrange for your loved one to stay at a day respite centre and take some ‘you’ time to recharge and refresh. We can provide transport to and from.

Frequently asked questions

Got a question about Home Care Packages?

Are there different Home Care Packages?

As there is no one-size-fits-all solution, there are four different levels of Home Care Packages which range from lower-level care (Level 1 Home Care Package), right through to higher-level, more comprehensive care (Level 4 Home Care Package).

Level 1 Home Care Package – Basic support designed to give you a little extra help and TLC to stay in your own home. This HCP level might include one or two visits a week from a care worker, providing basic care and help with household tasks.

Level 2 Home Care Package – Low-level assistance to give you the extra support and expert advice you need to stay in your own home. This HCP level might include three or four in-home care visits a week from a care worker as part of your care plan.

Level 3 Home Care Package – Home care services providing more dedicated care management to help you stay in your abode. This HCP level might include visits from a care worker or a nurse most days of the week.

Level 4 Home Care Package – High-level home care tailored to an older person with high-level or complex care needs. This HCP level might include visits every day from a care worker or a nurse.

Am I eligible?

If you are over 65 years of age and are an Australian citizen, ding ding – you may be eligible for a Home Care Package. To find out more about the eligibility criteria for in-home care, click here.

How much does home care cost?

The Australian government sets the maximum basic daily fee at up to 17.5% of the basic age pension, depending on the Home Care Package level approved. The amount may be negotiated with your chosen home care service provider (ahem, us!) based on what you can afford. Click here to see our full list of prices.

What is the difference between a Home Care Package and a Commonwealth Home Support Program?

You’re certainly not the first, and you won’t be the last to ask this question. Learn about the difference between a Home Care Package (HCP) and the Commonwealth Home Support Program (CHSP) here. We promise – it’s an easy read without confusing lingo.

How do I start my Home Care Package?

If you’ve already been approved and assigned a referral code for a Home Care Package by ACAT (Aged Care Assessment Team), great news – you can start receiving home care services faster than you can say ‘Feros’! Simply phone us on 1300 418 418 or complete our contact form, and our friendly support team will be in touch to answer your questions about home care package fees or package levels, organise your services, and welcome you to the fold!

I’m in!

How do I switch my Home Care Package to Feros Care?

Breaking up is easy – we’ll support you every step of the way and even do some of the dirty work for you! If you are already receiving home care services from another provider but want to couple up with Feros Care, simply call us on 1300 418 418 or fill in our contact form. Just like that, you’ll be on your way to experiencing a new era of aged care.

Find out more about how easy it is to ditch and switch to bolder ageing with us in 5 simple steps.

Photo of senior woman wearing bright yellow jacket with fists in the air.

Can I estimate my home care budget?

You sure can! Find out what you could include in your Home Care Package with our handy Home Care Package Budget Estimator.

Tools & Resources

Privately Funded Options

Aged Care Guide

Aged Care Advice Hotline


Read Our Home Care FAQ's

Spoiler alert: you can access cutting-edge technology

We’re not exaggerating. At Feros Care, you can spend your Home Care Package government funds on state-of-the-art technology products and services that are easy as pie to use.

Nervous about tech stuff? Don’t be, as we can help you navigate your way around these life-changing, convenient, and simple-to-use (we promise) gear, so that you stay independent and safe in your home, on your terms.

Not sure where to start?
Home Care Packages explained!

Got Home Care Package Questions? We have answers! We’ll take you step-by-step through the Home Care Package journey. Phone 1300 418 418 or fill out the form and we’ll call you back.

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