The Feros Care Values are outlined below that are supported by Unwritten Ground Rules that ultimately drive the expected behaviours and belief and create our culture. Our values are not just words on a wall, they are something we practice each and every day and are the foundation of our decision making, reward and recognition.
Each year we have hold our annual staff dinner and awards evening where our staff are acknowledged for living our values.
Life Long Learning – We are all on a continuous journey of personal growth.
Positive Energy – Our living environment is filled with energy, laughter and purpose.
Service Excellence – Always striving to be the best we can and surpass expectations.
Innovative Thinking – Thinking outside the square to inspire new ideas for excellence.
Absolute Integrity – United in our commitment to professionalism and accountability.
Everyone Matters: Everyone belongs and is an essential part of the Feros community
Feros Care’s is committed to building a positive image and environment for both seniors and aged care. This is based on Feros Care’s true belief that when we reach our senior years, there is significant scope for many of us to set new life goals to continue to learn, create, achieve, love and enjoy and to live life to the fullest.
All services provided by Feros Care are motivated by the following service principles which underpin our Byron Model of Care:
Preserving Dignity – The life experience of every senior is valued and deserves respect.
Promoting Healthy Ageing – Focus on ageing as a positive experience involving the mind, body and spirit.
Empowering Lifestyle Choices – Empowering seniors to live the way they want by offering service choices.
Encouraging Independence – Seniors’ rights to self-reliance are encouraged by whatever means possible.
Involving Family and Friends – Involvement of extended family and close friends at every opportunity.
Community Citizenship – Seniors are encouraged to remain active participants in their community.