[email protected] Basic

The [email protected] Basic is a great cost-effective and easy-to-use personal alarm solution. It’s best suited to seniors living alone or in a separate room from their partner or caretaker, so that they have access to emergency response services when no one is immediately around to help.

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Photo of Care@Home Basic


  • Base alarm unit with emergency button and powerful microphone and speaker that detects voice up to 50 metres
  • Waterproof emergency pendant with necklace or wristband attachment to notify our emergency centre from anywhere around the home. The standard pendant also comes in a jewellery option.
  • 24/7 emergency response monitoring service to track behaviour and report to family members
  • Installation is easy – no specialists needed, no wires and no drilling. Just plug it in, turn it on, and it’s ready to go. It can even be remotely configured by our staff.

In the case of an emergency, our response centre can be notified by pressing the emergency button either on the unit, or on the pendant, or from a falls activation. One of our team members will communicate through the base unit to assess the situation, and call an ambulance to your home if necessary.

Photo of jewellery emergency pendant, standard necklace emergency pendant and standard wristband emergency pendant


Product price
Buy outright
Administration fee and setup$99.00
Ongoing monitoring$6.45/week
Additional extras
Additional pendant$97.50
Additional fall detector$154.00
Key safe$50.00
Voice panic detector$154.00
Smoke detector$104.00
Flood detector$119.00

Please note: outright product purchase and product rental fees are GST free. All other products and services listed incur GST and are listed as GST inclusive. Orders typically incur a standard delivery fee of $15.00. Bulky orders may incur a larger delivery fee.

Frequently asked questions

We are here to listen & help

Whether you have questions, feedback or a complaint, we are here to listen and to help you. 
Here are a few ways you can get in touch with us.