Whilst we love having fun at work we take recruitment and selection pretty seriously. We are not only looking for people who can demonstrate that they can meet the requirements of the role but also for people who will live our values! Passion, positive energy and genuine care will not go unnoticed.  So if this sounds like you, what are you waiting for? Our recruitment process is detailed below.

Here’s What You Can Expect In Our Recruitment Process:

      1. Complete the online application form

        The online application form provides us with information to help create a shortlist of applicants who most closely meet our requirements. For some positions the application form also contains assessment and/or pre-screening questions. The answers to these questions provide essential details to help us determine an applicant’s cultural, job and location fit.

      2. Lodge your application

        Once you have lodged your application you will be sent an automated acknowledgement email to let you know it has been safely received. Our skilled recruiters will review your application for suitability against the position’s criteria. If your skills and experience match what we are looking for, we will contact you to conduct a short phone interview.

        Don’t worry if you didn’t get the job you applied for. Due to the rapid growth of our business, your details will be retained within our recruitment system so you can be considered for future opportunities for which you may be qualified. You may request removal of your personal information from our recruitment system at any time by contacting [email protected]

        Alternatively you are welcome to apply for other roles you may be suited to at any time.

      3. Phone interview

        The phone interview is a great opportunity for you to expand on your skill set, knowledge and motivation for the role. We will ask you a series of questions relating to the position. You also have the opportunity to ask us questions about the role or our business.

      4. IT testing

        Depending on the role, you may be required to complete an IT skills assessment. This may include a typing, MS office, and/or psychometric tests. These will be sent to you via email to complete in your own time.

      5. Invitation to attend an interview

        Shortlisted candidates will be invited to attend a panel interview. This could be in the form of a face-to-face interview at our head office, one of our residential villages or at a remote location. Interviews may also be conducted via video conferencing or by Skype/Messenger. Applicants will receive an email confirming the interview date, time and location. You will also be requested to complete criminal history check documentation.

      6. Criminal history check and work rights check

        Under the Aged Care Act (1997) it is a mandatory requirement that all employees working in the Aged Care Industry undergo a National Police Check prior to commencing employment with Feros Care and every three years thereafter. To assist us in the interview process you will be requested to complete the National Police Checking Service Application/Consent Form and Statutory Declaration. You will need to bring these completed forms with you to the interview.

        You will also be advised in the confirmation email to bring personal identification (ID) with you to the interview. We will need to copy this ID in order to lodge a National Police Check on your behalf. Please note we require 100 points of ID comprising of either a passport, birth certificate or Australian Citizenship certificate as one form of your primary ID. We will also use this ID to conduct a Work Rights Check to make sure you are eligible to work in Australia.

      7. Panel interview

        The interview panel will consist of a minimum of two people. Interviews are an opportunity to demonstrate your suitability for the role and also for you to find out whether Feros Care is a good fit for you. To help you prepare for your interview, we recommend reading our handy interview preparation guide. Download our Interview Preparation Guide.

      8. We speak to your references

        If you progress to the next stage, shortly after your interview we will conduct two professional employment reference checks. Please bring to the interview the names and contact details of two referees you have reported to recently. Please let your referees know that they may receive a call in the next few days.

      9. You get the job. Congratulations!

        You have been offered the job, subject to the outcome of a police check. We conduct a criminal history check to protect our business, our people and clients. An offer of employment may be withdrawn if results do not meet legislative requirements.

      10. Onboarding

        On acceptance of a verbal offer, we will send you an appointment letter or employment agreement, along with other commencement paperwork for you to complete. You’re then ready to start work with us.

      11. Welcome to Feros Care - orientation commences

        During the first few weeks there will be a lot to learn. Feros Care’s orientation program is extremely thorough. It is designed to help you build strong relationships across the organisation, learn specific job requirements and acquire essential organisational knowledge.

      If you have any questions, please email or call the Talent Acquisition team: [email protected] or 07 5669 0559 (option 3 recruitment).

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