Home / NDIS / Access Your Plan

Access Your Plan

How do I know if I am eligible for the NDIS?

When you have provided all the necessary information, the NDIA will decide whether you are eligible for the NDIS. You will receive a letter to tell you about the decision. This is called an ‘Access Decision’.

If you are not eligible for an NDIS plan, an LAC can offer assistance in connecting you to services, supports and activities in your community and other government services. There are a range of services within the community which can provide support to people who are found not NDIS eligible.

How do I prepare for my planning meeting?

To get ready for your meeting, think about your current supports and who provides them, and what supports and services you may need to achieve your goals.

It is recommended that you prepare a planning meeting checklist prior to your meeting:

  • fill out the NDIS Planning Booklet 2
  • outline your usual week, the things that are working well and if there is anything you would like to change
  • give consideration to your goals and what you would like to achieve with support from the NDIS and other supports and services
  • write down any questions you’d like to ask
  • decide who you would like to come to your planning meeting with you
  • gather any other information or reports you think would be helpful for the NDIS to understand the impact of your disability and your personal circumstances

What you should bring to your planning meeting:

  • Your completed participant booklet – Planning booklet 2 of 3
  • Your bank account details (if you are considering self-managing all or a portion of your NDIS funding)
  • Your myGov login and password details (if you need help with this, talk to your LAC or NDIA planner).

You can also bring along a family member, friend, advocate or anyone else to your NDIS plan meeting. If you want help to arrange an advocate to attend with you, speak with your NDIA planner.

Once you’ve completed all of the above, you’re ready for your planning meeting.

Where can I get more information on my planning meeting?

There is a lot of information on the NDIS website to assist you to get ready for the planning process. Please go to the following link:


Our Office Locations

We are the Local Area Coordinator in Townsville, Mackay, the ACT, Northern Adelaide and the Barossa. Details here.

Join our LAC team

We’re always on the lookout for energetic passionate people to join our team. If you’d like to join an NDIS registered provider and help link people with disability and their families to NDIS services and other community supports, please contact us. The LAC team members also take part in a range of community engagement activities in their communities.

View our Careers page for more info.

Ask a Feros Care expert
Who would you like to talk to?
Disability Support expert 9am - 4pm (AEST) Monday to Friday