Find services near you
Find out what aged care services Feros Care provides in your area
Supporting our clients across Australia
1 Statistics from 2019/2020 financial year
Helping you live a bold life
As an aged care provider offering in-home and residential aged care services, Feros Care can help you live a healthier, more active and better connected life.
A new CEO
Feros Care is delighted to introduce its new CEO, Karen Crouch. She brings a wealth of knowledge and experience to our organisation.
Our people
Not just staff – people. It’s the little things that can really brighten your day, and we are honoured to work with some true dream makers.
Our difference
Feros Care leads by innovation – our Virtual Social Centre is the first of its kind. Make new friends and enjoy our live social sessions from the comfort of your home.
Aged care services
In-home aged care
Stay independent in your own home with the help of in-home and community care services. Home care package funding may be available.
Residential aged care
Live the life you want in one of our Residential Villages with aged care services designed to deliver the level of care and support you need.
Find your own independence
Tips for understanding pain
Whether you’re battling chronic pain or have a disability, learn about the latest in pain management techniques from our Virtual Care Team Manager.
90 in the director's chair
Filmmaker and Feros Village Byron Bay resident Alan Harkness has released his newest work, ‘Village Life’, featuring Feros Care residents.
Got a question?
My Aged Care is a government gateway for access to aged care services. They coordinate the assessment of whether someone is eligible for Government support and provide information on aged care support, programs and providers in Australia.
In addition to aged care advice and information, through My Aged Care, you can also:
Arrange an assessment of your needs (with an ACAT team) to identify eligibility for Government subsidised support and the right type of care
Access referrals and support to find aged care service providers that can meet your individual needs
Obtain information on what you may need to contribute to the cost of your aged care.
For advice on aged care support, services and providers, including how to apply for aged care, you can call My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au.
Feros Care offer a wide range of home care services to help with your home, health and happiness, enabling you to stay independent in your home for longer. Our team can recommend home care services for you, but it's completely your choice which ones you include in your Home Care Package (HCP) - don’t forget you're in the driver's seat!
Take a look at the list of home care services that Feros Care can assist you with here. If you’d like to speak with a home care specialist about your needs and the services we offer, please complete the contact form or call us on 1300 090 256.
The cost of aged care services depends on your situation, including the type of services you need and your financial situation.
By choosing to pay more than the basic fee, you can get access to more care services. Speak with one of our advisors to find out how you could benefit from increasing your fee.
Depending on your income, you may be asked by your service provider to pay an income-tested care fee. This is in addition to a basic fee.
Read more on the My Aged Care website.
Try our Home Care Package Estimator to build a plan for yourself and get an idea of costs.
We are here to help
Whether you have questions, feedback or a complaint, we are here to listen and support you. Here are a few ways you can get in touch with us.
Find an office near you
Find out if Feros Care has an Local Area Co-ordination office near you
Supporting our clients across Australia
1 Statistics from 2019/2020 financial year
Live a bold life with us
As an NDIS provider and partner in the community, Feros Care supports people with disability to live healthy, fulfilling, and connected lives.
Our people
Not just staff – people. It’s the little things that can really brighten your day, and we are honoured to work with some true dream makers.
Our difference
Feros Care leads by innovation – our Grow Bold with Disability podcast is the first of its kind. Uplifting conversations with people of different abilities, who are living healthy, socially connected and fulfilling lives.
Our hero
Adaptive surf champion Barney Miller has overcome many hurdles over the years, and yet he continues to face life with a boldness unmatched by anyone else.
Disability support
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is set up to help people with disability access the services and support they need.
People stories
Check out what our NDIS support coordination staff and participants are doing in the community to live bold lives and challenge stereotypes.
Our work in the community
Jimmy and Elly-May Barnes talk disability and the carer relationship
“She was one of those kids who were just incredibly happy all the time and didn't let on that anything was wrong. And I think even in the in the early days, because we normalise things so much Elly didn't really know that things were that wrong.”
Mother of five finds way out of rock bottom
Roxanne knows what it's like to reach rock bottom. She's been there, along with her whole family - but they have all come out stronger on the other side.
Got a question?
Our Local Area Coordinators (LACs) will help you move from stage to stage on your pathway with the National Disability Insurance Scheme (NDIS).
Our LACs can meet with you, your family and your carer to help you understand the NDIS; link you to information and community supports; assist you with access to the NDIS; work with you to create a First Plan based on your goals and current supports; support you to put your NDIS plan into action and to review your plan.
Feros Care’s LACs can help you to:
Understand the NDIS and access the scheme – This may include workshops with other participants or individual conversations with an LAC about the NDIS.
Create an NDIS plan – If you are eligible for an NDIS support plan, you will meet with your LAC so they can learn about your current situation, supports, and goals. This is an important step in the development of your NDIS plan.
Implement your NDIS plan – Your LAC will help you to find and receive the services that make up your NDIS plan. They will also provide assistance throughout your plan if you need help or have any questions.
Review your NDIS plan – Approximately 12 months after your NDIS plan is implemented you will have a scheduled plan review. Through the plan review, your LAC will work with you to review your current supports and the progress you have made towards achieving your goals and make any changes required to your plan. You can also apply for an unscheduled review of your plan if you feel changes should be made.
Our LACs can link you to information and support in your community
As part of their role, our LACs will help you to learn about the support that’s available in your local community, including:
Understanding how the NDIS works with other government services and supports like education, health, and transport;
Sustain informal supports around you, such as family, friends and local community members.
Even if you're not eligible for an NDIS support plan, you can still ask your LAC about the supports available in your community. NDIS registered partners delivering LAC services, like Feros Care, will also work to make your community more welcoming and inclusive.
NDIS funds should be used to assist you with the identified goals in your plan. That means your NDIS funding may be used flexibly on supports and services which assist you to complete tasks which are consistent with your goals and which you need assistance with due to your disability.
Generally, utilising your NDIS funding for house cleaning would be considered reasonable and necessary if your disability makes house cleaning difficult for you or you are unable to clean your house due to your disability. Because it is not considered reasonable and necessary for children to clean the home, using funding for house cleaning would generally not be considered reasonable and necessary for a child.
The NDIS does not fund additional support required due to a health condition or injury which is not related to the disability with which the participant gained access to the scheme or a disability which was later added as a secondary disability.
Your Local Area Coordinator (LAC) can help you understand your NDIS plan and the supports and services that you can pay for with your NDIS funding.
After your NDIS plan is approved, your Local Area Coordinator (LAC) will be in touch with you to explain the next steps and help you put your plan into action.
Don’t forget that you can request to have a copy of your NDIS plan printed in an accessible format, such as Braille, electronic text, large print or audio. You can also request to have your NDIS plan translated into your preferred language.
If you receive a copy of your plan before an LAC contacts you, you can phone us on 1300 986 970 to let us know that you are ready to put your plan into action.
We are here to help
Whether you have questions, feedback or a complaint, we are here to listen and support you. Here are a few ways you can get in touch with us.
