MyFeros Client Portal
Manage your Feros Care in-home care services from the comfort of your home using our free online client portal.
Need support with the MyFeros client portal?
Great things you can do with MyFeros
Manage your time and services
View all upcoming and past services within their time window. Request changes, pauses and new services.
Feel safe and in control
See which Care Worker is scheduled to be coming to your home, enabling you to feel at ease with who to expect.
View your statements and account transactions
Stay up to date with your package budget and view your statements in one convenient location.
Update your details
Edit personal details and preferences with ease; or allow loved ones to access your MyFeros account and help manage your services.
Message Feros Care
Quickly and easily message Feros Care via the electronic messaging system for any type of enquiry or request, and a real person will get back to you.
Connect with family and personal contacts
Use the group messaging feature to stay in touch with your family and personal contacts.
What clients say about MyFeros
Feros Care clients use MyFeros everyday
The messaging is good because it intends to be more personal and the person on the other end will understand. It’s very simple to operate.
Jan
I love the MyFeros platform cause it really makes my life easier.
Doreen
Frequently asked questions
Got a question about MyFeros?
How much does it cost to use MyFeros?
There is no cost for Feros Care clients and their families to use MyFeros.
Do I need to be a Feros Care client to use MyFeros?
Yes, you do need to be a Feros Care client to use MyFeros.
I have logged on to MyFeros for the first time. How do I use it?
Firstly, welcome to MyFeros! We want to ensure you have all the tools you need to get the most out of MyFeros, which is why we’ve put together various how-to videos to show you around. You can view them here.
We also offer a free session with one of our MyFeros experts to help get up and running. Book in a free technical session here.
I don’t have a smart phone or tablet. Can I still use MyFeros?
Yes, you can! You can access MyFeros by typing myferos.com.au into your web browser of choice.
What is the free technical session?
Signing up to and using MyFeros is a breeze, but we’re always here for support if you need it.
For a limited time only, we are offering a free MyFeros support session to walk you through the sign-up process using the device of your choice. Chat one-on-one over the phone, at a time that suits you best.
During the free session you can expect to learn:
- How to sign up to MyFeros
- How to log in
- How to view your upcoming services, and request a change
- How to send messages
- How to view your invoices
We promise there’s no technical jargon or confusing information shared – just step-by-step personalised advice to get you comfortable with MyFeros.
New to the MyFeros client portal?
Want to know more about the MyFeros client portal?
More ways to get in touch
Chat online with a team member