MyFeros Client Portal

More certainty, more control, with MyFeros

Register now

MyFeros is a self-service, web-based tool that allows Feros Care clients and their carers and family to manage their government subsidised funding package. With MyFeros, you’re in charge. On any device, at any time, you can manage your services as you see best. View your budgets, book and change scheduled services and make contact with us online – without the need for a phone call. With MyFeros, you will always feel confident and in control.

Example of MyFeros App on iPad

We're here to help

Want to talk to one of our friendly advisors about MyFeros or need a hand with registering?

MyFeros allows you to:

Manage your time and services

View all upcoming (and past) services, request changes, holds and new services.

Make secure payments

Make hassle-free, online secure payments with BPAY or credit card facilities.

Manage your funds

View your available budget, previous statements and manage your reimbursements in one convenient location.

Update your details

Edit personal details and preferences with ease as well as utilising the dual access function, allowing selected contacts access to your MyFeros account to help manage your services.

Communicate with ease

Quickly and easily interact with Feros Care via the electronic messaging system for any type of enquiry or request. Use the group messaging feature to stay in touch with your contacts and carers.

Available on all devices

MyFeros is available on all mobile phones, tablets, laptops and PCs. The MyFeros App is available on Apple and Android devices.

Register now

Thousands of Feros Care clients
use MyFeros everyday

Barbara, MyFeros portal user

"I'm not very technologically capable, but the portal is so easy, there's nothing complicated about it."

Elizabeth, MyFeros portal user

"I have more control, I don’t need to ring anymore and wait. When you get old it’s important to do things straight away before I forget, the portal has enabled me to do this."

Access your services by voice-command with MyFeros & Google Assistant

In an Australian-first initiative, we've partnered with Google to help our technology reach all seniors in Australia. MyFeros paired with a Google Home device enables seniors to access their funding package information through simple voice commands.

If you would like to find out more about MyFeros and Google Home, please get in touch

Ready to register for MyFeros?

You can access MyFeros on any device, including mobile phones, tablets, laptops and PCs. If you have a Home Care Package with Feros Care then you can set up MyFeros in three simple steps.

STEP 1:

Simply click the MyFeros Login button at the top of the Feros Care website. You will be redirected to the MyFeros login page.

STEP 2:

Click the Register Account button and complete the registration form. Please enter your first name, last name and date of birth as they would be in your Feros account.

If you have previously registered for MyFeros, select the Log in option to access your account completing the necessary fields.

Step 3:

Once you have successfully logged into your account you will be able to begin managing your package.

Register now