Donate

We're Online

Ask a Feros Care expert

Who would you like to talk to?

Disability Support expert 9am - 4pm (AEST) Monday to Friday

Search
Contact Us
About Us
Fundraising
MyFeros Login
1300 090 256

Search for:

2460

Contact Us
MyFeros Login
Support at Home
NDIS & Disability Inclusion
Residential Villages
Careers
- Careers
- Volunteering
About
Fundraising

Home / Contact Us

Contact Us

Looking for Aged Care or Disability Support? Please get in touch with Feros Care and find out how we can help you.

Choose department to contact

Select a department below, so that we can direct your enquiry to the right people.

Aged Care
NDIS & Disability Inclusion
Careers
Head Office
Fundraising

Aged Care Enquiries

Are you an existing client? Chat to us on MyFeros

Phone: 1300 090 256 or request a callback

Chat to us online

Feros Care Residential Villages

Bangalow

Corner Bangalow Road & Ballina Road
Bangalow NSW 2479
Phone: 02 6687 2379

Wommin Bay

1 McKissock Drive
Kingscliff NSW 2487
Phone: 02 6674 4177

Request a callback - Aged Care

If you’ve got any questions regarding any of our Aged Care services, please complete the form below and one of our Aged Care experts will get back to you promptly.

Are you an existing Feros Care client?(Required)

Yes

Your Name(Required)

First Name Surname

This field is hidden when viewing the form

Preferred Contact Method(Required)

Phone

This field is hidden when viewing the form

Will you be the primary contact?(Required)

Yes

Contact Number(Required)

Email(Required)

Reason for Contact(Required)

Looking for care for myself

Looking for care for someone else

Suburb(Required)

Postcode(Required)

Are there any further details you would like us to know about?

This field is hidden when viewing the form

Details for the person requiring care

Name(Required)

(of person requiring care)

Firstname Surname

This field is hidden when viewing the form

Contact number(Required)

(of person requiring care)

This field is hidden when viewing the form

(of person requiring care)

Suburb(Required)

(of person requiring care)

Postcode(Required)

(of person requiring care)

This field is hidden when viewing the form

Your relationship to the person requiring care(Required)

This field is hidden when viewing the form

Understanding Your Care Needs

Enquiry Details

To help us with providing you the best customer service, please answer the following questions so that a friendly Feros Care aged care expert can call you about your enquiry.

Current Care Situation(Required)

Funding Type(Required)

This field is hidden when viewing the form

Current Care Situation

Planning ahead

Needing help to remain at home

Immediate support needed (eg. carer is going away, in hospital, recent fall)

I have spoken with My Aged Care

Unsure where to start

Support(s) Required

Getting out and about

Help around the house

Nursing (eg. wound, catheter, medication)

Allied Health (eg. Physio, Podiatry)

Carer support

Residential Aged Care

Unsure

This field is hidden when viewing the form

Funding Eligibility(Required)

Have funding support in place

No funding support yet

Awaiting funding to start

Self-funded

Unsure

This field is hidden when viewing the form

Funding Type(Required)

Home Care Package (HCP)

Commonwealth Home Support Program (CHSP)

Short-term Restorative Care (STRC)

Unsure

This field is hidden when viewing the form

Existing Support

Already a client of Feros Care

Receiving support from another provider

Not currently receiving support

Informal carer support (eg. spouse or family member)

Preferred Contact Time(s)(Required)

Select all that apply

8 AM - 12 PM

12 PM - 5 PM

How did you hear about Feros Care?(Required)

Are there any further details you would like us to know about?

Receive aged care updates from Feros Scoop

Feros Scoop is our monthly aged care email newsletter. Get all the latest updates in aged care, as well as feel good stories and tips on how to make the most of your aged care funding.

I’d like to receive aged care updates and stories from Feros Scoop

This field is hidden when viewing the form

Contact Preferences

This field is hidden when viewing the form

What days would you like us to call you?(Required)

Select all that apply

Monday

Tuesday

Wednesday

Thursday

Friday

This field is hidden when viewing the form

Additional Information

This field is hidden when viewing the form

How did you hear about Feros Care?(Required)

Community Ad (eg. Billboard, bus backs, shopping centres)

Email (eg. Feros Scoop)

Event / Expo

Feros Care Website

GP / Clinician / Hospital Referral

Internet Search (eg. Google, Bing)

My Aged Care (Find a Provider)

Print Media (eg. Brochures)

Radio / TV

Social Media (eg. Facebook, LinkedIn)

Word of Mouth

Other

This field is hidden when viewing the form

Page Title

This field is hidden when viewing the form

Page URL

This field is hidden when viewing the form

Page Path (old)

This field is hidden when viewing the form

Page Path

This field is hidden when viewing the form

gaid

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

fbp

This field is hidden when viewing the form

fbc

This field is hidden when viewing the form

utm_source

This field is hidden when viewing the form

utm_medium

This field is hidden when viewing the form

utm_campaign

This field is hidden when viewing the form

utm_content

This field is hidden when viewing the form

utm_content_id

This field is hidden when viewing the form

utm_term

This field is hidden when viewing the form

utm_id

This field is hidden when viewing the form

Promo Code

By filling out this form you consent to Feros Care storing your personal information and contacting you with relevant information regarding your query. For more information please refer to Feros Care’s privacy policy.

To provide feedback or lodge a complaint, please contact us via Feedback & Complaints.

NDIS and Disability Enquiries

Phone: 1300 986 970
Email: [email protected]

Chat to us online

Local Area Coordination Offices

Townsville, QLD

Suite 2
520 Flinders Street
Townsville, QLD 4810

Open Monday - Friday 8:30am - 4:30pm

Mackay, QLD

Shop 5, Mackay Central
74 Wood Street
Mackay, QLD 4740

Open Monday - Friday 8:30am - 4:30pm

Adelaide, SA

34 Commercial Road
Salisbury, SA 5108

Open Monday - Friday 8:30am - 4:30pm

Barossa, SA

Unit 3, Level 1
83-85 Murray Street
Gawler, SA 5118

Open Monday - Friday 8:30am - 4:30pm

Port Adelaide, SA

25 Nile Street Office Building
Ground Floor,
25 Nile Street
Port Adelaide, SA 5015

Open Monday – Friday 8:30am – 4:30pm

ACT

Suite 4
2-6 Shea Street
Phillip, ACT 2606

Open Monday - Friday 8:30am - 4:30pm

To provide feedback or lodge a complaint, please contact us via Feedback & Complaints.

Career enquiries

Express your interest in a Feros Care career.

Name(Required)

First Name Last Name

Email(Required)

Contact Number(Required)

State(Required)

Postcode(Required)

ZIP / Postal Code

Job roles

Current circumstances(Required)

Higher education

Expected graduation date

Qualification

What days would you like us to call you?(Required)

Monday

Tuesday

Wednesday

Thursday

Friday

How did you hear about us?(Required)

Comments

If you would like to send a message or questions, please enter them here.

I want receive emails about:

Job updates

Aged Care industry updates

This field is hidden when viewing the form

Page Title

This field is hidden when viewing the form

Page URL

This field is hidden when viewing the form

gaid

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

fbp

This field is hidden when viewing the form

fbc

This field is hidden when viewing the form

utm_source

This field is hidden when viewing the form

utm_medium

This field is hidden when viewing the form

utm_campaign

This field is hidden when viewing the form

utm_content

This field is hidden when viewing the form

utm_id

This field is hidden when viewing the form

utm_term

Feros Care Head Office

Level 3, The Strand
72-80 Marine Parade
Coolangatta QLD 4225

Locked Bag 1 Coolangatta
QLD 4225

Phone: 1300 090 256
Fax: 07 5536 7520
Email: [email protected]
Media enquiries: [email protected]

Fundraising enquiries

Have you got a question, a request or some helpful feedback for us in regards to fundraising or donations?

We’d love to hear from you.

Name(Required)

First Name Last Name

Email(Required)

Mobile(Required)

Postcode(Required)

Your message(Required)

This field is hidden when viewing the form

Page Title

This field is hidden when viewing the form

Page URL

This field is hidden when viewing the form

gaid

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

fbp

This field is hidden when viewing the form

fbc

This field is hidden when viewing the form

utm_source

This field is hidden when viewing the form

utm_medium

This field is hidden when viewing the form

utm_campaign

This field is hidden when viewing the form

utm_id

This field is hidden when viewing the form

utm_content

Feros Care acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.

Disability Support
Aged Care
Home Care
Residential Villages
Tools & Guidance
Volunteering

About
Careers
Feros Stories
Contact Us
Aged Care Provider Login

1300 090 256

6am – 6pm (AEST) Mon – Fri