We know that some people have met our LACs at events or worked with them prior to the LAC coming to work for Feros Care. All of our LACs are trained to support Participants through the NDIA Journey so your experience should be the same no matter which one of our LACs you meet with. It is not always possible to choose your LAC for a number of reasons. Please phone us on 1300 986 970 if you would like to talk to us about this more.