Your LAC will help you to access and use the Portal. You can find a guide to using the Portal at

We offer information sessions to show people how to use the Portal or you can visit us at one of our Drop-In Sessions. Please phone us on 1300 986 970 or email [email protected] to find out when and where information sessions are being held or to arrange a time to speak with your LAC if you need more help with the Portal.  

Portal issues e.g. not working correctly. Refer to the NCC on 1800 800 110.