At Feros Care we’re passionate about you feeling healthy, happy and independent. That’s why our Home Care Packages (HCP) are designed around your individual needs. We offer a wide range of services so you can continue living a better, brighter, bolder life. 

When choosing your ideal HCP provider, we want to ensure the process is straightforward and offers you an experience filled with confidence and control. Why? Because we believe finding the right care should be easy as well as rewarding.

CARE SERVICES

Care services include services like cleaning, meal preparation, shopping, personal care and companionship to keep you living at home, and help you stay healthy and happy. These services are performed by our competent and compassionate Community Care staff who love working with seniors and see it as a privilege to do so.

Duration of service*15 mins30 mins45 minsHourly
Weekday M-F 6am-6pm $30.00 $39.00 $47.00 $55.00
Weeknight M-F after 6pm $32.00 $42.00 $51.00 $60.00
Saturday $38.00 $50.00 $63.00 $75.00
Sunday $45.00 $62.00 $78.00 $95.00
Public Holidays $52.00 $73.00 $94.00 $115.00

 

NURSING SERVICES

If you or a loved one are unwell, recovering from an operation or need nursing care for any other reason, our qualified and experienced Registered Nurses (RNs) can provide a range of clinical services. We also have a virtual care team of RNs who can monitor and assist you via phone or tablet.

Duration of service*15 mins30 mins45 minsHourly
Weekday M-F 6am-6pm $61.00 $76.00 $91.00 $106.00
Weeknight M-F after 6pm $65.00 $81.00 $98.00 $115.00
Saturday $77.00 $99.00 $122.00 $144.00
Sunday $92.00 $122.00 $152.00 $182.00
Public Holidays $108.00 $146.00 $183.00 $221.00

 

Allied Health services

Allied health services may include personal physiotherapy sessions, pain management programs, podiatry, massage, occupational therapy and home safety assessment, nutrition and dietitian services, or counselling and psychology. What makes Feros Care's allied health services even better is that we can visit you in your own home, making it even easier for you to stay healthy. 

 Cost per hour
Weekday M-F 6am-6pm$131.50
WeeknightN/A
Saturday-SundayN/A
Public HolidaysN/A

 

Other costs

 Level 1Level 2Level 3Level 4
Package Management (per fortnight) $33.70$59.29$129.02$195.58
Care Management (per fortnight) $53.92$94.86$206.44$312.93
External supplier fee on goods and services that are not care or nursing 10%
Mileage cost for transport $1.35/km where requested as part of service

Please note: Pricing current at 1/8/18. All prices quoted are GST exclusive.
*All Feros Care Staff offer services in 15, 30, 45 or 60-minute increments. These may be made available by other service partners, in some cases.
Elderly lady head shot

“When Feros Care amended their pricing this year, it was a wonderful benefit to me. I got more services and the price stayed the same.” 

Joyce, 86

ESTIMATE YOUR HOME CARE BUDGET

The best way to understand our Home Care Package pricing is to see it in action.

Get Your Estimate

 

Looking for care services or nursing services on weekends or after hours? 

Not a problem. Our Home Care Packages (HCPs) are designed around your individual needs and our staff are available to support both after hours Monday to Friday and on weekends and public holidays.

Find out more about our after hours and weekend care service pricing.

Find out more about our after hours and weekend nursing service pricing.

 

 

Home Care Package Frequently Asked Questions

How much do I have to pay towards my Home Care Package? 

The Government covers most of the cost of care but depending on your income and financial situation you be asked to contribute towards the cost of delivering your services. There are two types on contributions. 

Basic Daily Fee The government recommend that we charge a fee equivalent to 17.5% of a single aged pension. However this is completely negotiable and there are many clients at Feros Care who pay minimal daily fees or nil, depending on their financial situation.

Income-tested Care Fee There is a second fee that may be levied by the government called an Income-Tested Care Fee, determined by the DHS. If you are a part-pensioner or self-funded retiree then yes, the government may charge you an income tested fee. This can range between $15.12 and $30.25 a day.

What is included in Feros Cares fees?  

Package Management: Feros Care charges a package management fee, which contributes to the ongoing administration and organisational activities associated with operating a high quality Home Care Package service. Find out more about package management fees.

Care management: Care management is an important service that includes coordinating care and services that will help clients deliver on the goals identified in their Care Plan. Every Home Care Package, will require some level of care management. Clients are assigned a Feros Care Wellbeing Manager, who provides an individualised care management service, working in consultation with you. Find out more about care management.

External supplier fee: A 10% surcharge applies to purchases of goods and services from external suppliers, that are not care or nursing services.

Mileage cost for transport: When we take you to an appointment or social event as part of your service plan with us, the mileage is calculated and charged at $1.35/km.

Does Feros Care charge any service cancellation fees? 

If you need to cancel one of your services we ask that you please provide us with a minimum of 24 hours notice. Cancellations made within less than 24 hours will be charged the full price of the service. 

We also understand that emergencies do happen and are some times out of our control. If you or your loved one has been admitted to hospital, please contact us so that we can waive the fee. 

Does Feros Care charge any Entry or Exit fees? 

No we don’t. We know some Home Care Package service providers do, but that is not our policy.

We know it is stressful switching providers, so to help you with your transition we will cover your transfer cost, up to the value of $1,000 from your current provider to us. 

Our Commitment to You and Your Community

We’re proud to say we invest any surplus funds back into innovations and services at Feros Care. These deliver better care solutions while positively influencing the future of age care in Australia.