Home / FAQ / Virtual Social Centre - Seniors / Will I receive training and support to access the Virtual Social Centre?

Will I receive training and support to access the Virtual Social Centre?

Once you are registered as a member of the Virtual Social Centre, one of our team members will be able to show you how the platform works and provide you with personalised training virtually.

You will be provided with:

  • Let’s Get Started Guide – This clearly provides step by step instructions on how to access the Virtual Social Centre.
  • Virtual Social Centre User Guide – This provides you with clear instructions and information about the simple functions of the platform with images that are easy to follow.
  • One-hour virtual installation that is completed over the phone where a staff guides you step by step in setting up the Virtual Social Centre for you.
  • Ongoing support by the Virtual Social Centre team to ensure you have the best experience and journey on the platform. We are only a phone call or email away!
  • Additional training is available if more support is required.
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Disability Support expert 9am - 4pm (AEST) Monday to Friday