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Personal & Emergency Alarms

At Feros Care, we’re passionate about making sure you feel safe and secure. It’s great to know that no matter what, help is always available at the touch of a button. Our selection of personal alarms assist you to remain independent, allowing you to continue to do all things you enjoy, with the added benefit of peace of mind.

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Important Update for Personal Emergency Alarm users: Telstra’s 3G network will shut down on August 31. Have you updated your alarm yet?

What are the benefits of a personal alarm?

Life can throw you a curve ball in an instant. What start as a relaxed morning in the garden can end up with a fall – or near fall – that limits your independence or dents your confidence. A Feros Care personal alarm means help is just the press of a button away.

A personal alarm also provides peace of mind to your family and carers. They want to know you’re safe, and if something does happen, that help is readily accessible.

Who are personal alarms for?

Personal alarms aren’t only for falls, they can also help people who:

  • would like a distress alarm in case of an emergency
  • are unsteady on their feet
  • live alone
  • are visually impaired
  • get up often during the night
  • have a health condition such as Parkinson’s, MS, severe arthritis or epilepsy

A personal alarm can be used by anyone in your home, should you need assistance.

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We can also help you with other goods, equipment and assistive technology to meet your needs.

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A personal alarm for everyone

We offer a range of alarms, so that you can customise a solution that best suits you. Whether you’re looking for an alarm to use at home, or one to use while you’re out and about; we have a personal alarm to help you feel safe and secure.

An additional pendant to the base alarm, stylishly worn around the neck, offers the convenience of auto-detecting some falls or the option to manually press a button for alerts, enhancing your safety and peace of mind.

Photo of Care@Home Basic Alarm control panel and fall detection pendant

The Care@Home Basic includes 24/7 emergency response monitoring, a base alarm unit and a standard emergency pendant. It’s a great cost-effective and easy-to-use solution; a falls detector pendant can be added for an additional cost.

Care@Home Family Alarm

The Care@Home Family includes 24/7 emergency response monitoring, a base alarm unit, two passive infrared sensors and one door sensor. It features basic passive monitoring and configurable rules around behaviour. The sensors are able to monitor if you’re waking up at your regular time each morning, or if you’ve left a door open (plus much more).

Care@Home Pro Alarm

The Care@Home Pro includes 24/7 emergency response monitoring, a base alarm unit, a standard emergency pendant, five passive infrared sensors and two door sensors. This alarm is designed for a single home, alerts are generated when the user deviates from their predicted behaviour.

Photo of GPS Watch

The GPS watch alerts can be configured to either alert your contacts or our 24/7 response team.

Photo of GPS Pendant

The GPS pendant alerts can be configured to either alert your contacts or our 24/7 response team.

Available in black and white.

What are the costs of a personal alarm?

There are many ways to fund a personal alarm. If you are receiving government-funded home care services, ask our team or your service provider about including a Feros Care personal alarm in your package. This means you could have no out-of-pocket expenses. If you’re not receiving government-funded home care service, a personal alarm can also be funded privately.

Care@Home Bundles

Product price
Buy outright
Buy outright
Buy outright
Alarm staging/setup $99.00 $160.00 $160.00
Ongoing monitoring $6.45/week $10.60/week $10.60/week
Base alarm unit Included Included Included
Standard emergency pendant Included Additional extra Included
Passive infrared sensor Not included 2 sensors 5 sensors
Door sensor Not included 1 sensor 2 sensors

Care@Home additional extras

Additional emergency pendant $107.50
Additional fall detector $154.00
Additional passive infrared room sensor $97.50
Additional door sensor $91.00
Key safe $50.00
Voice panic detector $189.00
Smoke detector $149.00
Flood detector $119.00

GPS Pendant

Outright product purchase $435
Sim $55/year


GPS Pendant and Monitoring Service Pricing Table (Sim included)
Outright product purchase $435
24/7 monitoring & response $6.45/week (sim cost included)

Please note: outright product purchase and product rental fees are GST free. All other products and services listed incur GST and are listed as GST inclusive. Orders typically incur a standard delivery fee of $25.00. Bulky orders may incur a larger delivery fee.

We’re here to listen & help

Whether you have questions or feedback, we are here to listen and to help you. Call us on 1300 090 256 or fill out the form and we’ll call you back.

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Disability Support expert 9am - 4pm (AEST) Monday to Friday