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Continence advisory service & support

Bladder and bowel control problems are far more common than you think. In fact, about one in four Australians experience incontinence at some stage in their lives*.

This can be everything from a small leak to complete loss of bladder or bowel control. It can impact every age and every gender, with various illnesses or injuries contributing to continence issues.

We’re proud to offer a continence assessment service to make life that little bit better and easier. Whether your goal is to get out and about with confidence, or simply be more comfortable in your home, we’re here to help.

*Statistic via continence.org.au

Get back to doing what you love with our continence advisory service.

How is works

Just let us know you’re interested in an assessment by calling 1300 090 256 and asking about our continence services, or request a callback.

Our Registered Nurse will get in touch to book a time for the assessment, either face-to-face or online via Telehealth. The nurse will work with you to understand what is important to you, or your loved one, and develop a plan to meet your needs.

It might help to prepare for the consultation by writing down information that describes the problem, such as:

  • Your symptoms
  • How often they occur
  • Specific times of the day or activities
  • Your current medication

If you have any specific questions, you might also like to write them down. Some examples include:

  • Do I need any tests?
  • What are the treatment options available to me?
  • What are the costs associated?

For women, pregnancy, prolapse or menopause can all affect continence; and for men, prostate or after dribble. Illnesses and chronic conditions such as diabetes, dementia and Parkinson’s can also make a difference to continence, and so it’s great to know your medical history where relevant.

How we can support you

There are so many different ways we can support with continence. Our highly experienced Registered Nurses are experts in working through problems caused by illnesses, injuries or other factors.

Here are just some of the ways in which we can help:

  • Creating a personalised continence support care plan
  • Providing information on the latest continence aids and technology
  • Discussing prevention of bladder or bowel problems
  • Supporting with catheter care and replacement
  • Supporting with continence aid funding applications (depending on your eligibility)
  • Helping you connect with specialist services when required
“Feros Care got me anything I needed to make my life easier. Even a special bottle so I don’t have to get out of bed five times per night to pee. I just didn’t know what was available to me, and now I’ve learned a lot.” – John, aged 72

Is there a cost for the program?

Continence Advisory service can be arranged under all community aged care funding programs including – Commonwealth Home Support Program (CHSP), Home Care Package (HCP) and Short-Term Restorative Care (STRC). There will be a client contribution cost involved for services arranged under CHSP. For services provided via your HCP or STRC program, this will be paid out of your budget for support.

Speak to our friendly customer experience team on 1300 090 256 or your wellbeing manager for further information about costs involved.

How do I get an assessment?

To find out how you can access this service, please call our advisors on 1300 090 256 or fill in the form below.

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Disability Support expert 9am - 4pm (AEST) Monday to Friday