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Maybe you’ve been unhappy with your aged care provider, but you’re not sure how to switch to a new provider that really understands your needs.

The good news? It’s easier than you think and we’re here to help!

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5-Step Guide to switch to Feros Care.

Step 1:
Request a callback

We’ll talk about which services are available in your area and how we can help you get more of your Home Care Package (HCP).

Let’s talk

Step 2:
Say goodbye to your current provider

Pen a quick letter or email to your current provider letting them know that you are changing providers and confirming a cessation date (we recommend two weeks’ notice).

Step 3:
Update My Aged Care

Phone My Aged Care on 1800 200 422 and tell them you’d like to transfer to Feros Care. Don’t forget to ask them to reactivate your referral code.

Step 4:
Call us with your referral code

Give us a call on 1300 418 418 to advise your referral code and the cessation date with your former service provider.

Step 5:
Say hello to a bold new era of aged care

You’ll meet your Feros Care Wellbeing Manager, who’ll create a care plan and budget that’s tailor-made just for you.

We’ll help with the paperwork to get your services started faster than you can say ‘Feros’.

Photo of senior woman wearing bright yellow jacket with fists in the air.

What’s the cost to switch and join Feros?

Zero dollars! There are no joining or changing fees.

Thousands of Australians trust Feros Care to help them out everyday

Why choose Feros Care?

Because we do things differently. We don’t simply provide services and support to make your life easier – we want you to really live, laugh, connect, and tap into the things that make you thrive.

Our groundbreaking programs and services facilitated by our deeply passionate team members innovate, celebrate, and elevate our clients, enabling you to grow bold – however that looks for you.

Read Dianne and Keith’s experience switching to Feros Care.

Photo of Darryl, Feros Care client, smiling while punching into boxing mitts worn by Kerry, Feros Care physiotherapist

Join Feros Care and experience the difference

Call 1300 418 418 or enter your details in the form to request a callback.

We look forward to getting to know you and providing home care that is tailored to your goals and aspirations.

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