Maybe you’ve been unhappy with your aged care provider, but you’re not sure how to switch to a new provider that really understands your needs.
The good news? It’s easier than you think and we’re here to help!
5-Step Guide to switch to Feros Care.
Step 1:
Request a callback
We’ll talk about which services are available in your area and how we can help you get more of your Home Care Package (HCP).
Step 2:
Say goodbye to your current provider
Pen a quick letter or email to your current provider letting them know that you are changing providers and confirming a cessation date (we recommend two weeks’ notice).
Step 3:
Update My Aged Care
Phone My Aged Care on 1800 200 422 and tell them you’d like to transfer to Feros Care. Don’t forget to ask them to reactivate your referral code.
Step 4:
Call us with your referral code
Give us a call on 1300 418 418 to advise your referral code and the cessation date with your former service provider.
Step 5:
Say hello to a bold new era of aged care
You’ll meet your Feros Care Wellbeing Manager, who’ll create a care plan and budget that’s tailor-made just for you.
We’ll help with the paperwork to get your services started faster than you can say ‘Feros’.
What’s the cost to switch and join Feros?
Zero dollars! There are no joining or changing fees.
Thousands of Australians trust Feros Care to help them out everyday
“The people at Feros are much more knowledgeable and very willing to impart that knowledge. And they’re so helpful and friendly.”
Dianne & Keith
I find it very helpful. It helps keep me independent and I’ve got to stay as independent as possible. I might only have a few years left and I want to spend them [on the farm]. The help from Feros Care is helping me stay put.
Daisy
Independence is the hardest thing to have to give up, but finding the right help has given me my freedom back. There are people I know who complain about their providers and I say go to Feros! Feros Care look after their staff, they look after their clients and they think outside the box and go beyond what other providers do.
Penny Pritchard
Why choose Feros Care?
Because we do things differently. We don’t simply provide services and support to make your life easier – we want you to really live, laugh, connect, and tap into the things that make you thrive.
Our groundbreaking programs and services facilitated by our deeply passionate team members innovate, celebrate, and elevate our clients, enabling you to grow bold – however that looks for you.
Join Feros Care and experience the difference
Call 1300 418 418 or enter your details in the form to request a callback.
We look forward to getting to know you and providing home care that is tailored to your goals and aspirations.