We’re here to help you

Feros Care has partnered with the National Disability Insurance Scheme (NDIS) to help people with disability live healthy, fulfilling and connected lives. As a Local Area Coordinator (LAC), we will work with you to understand what is important to you and connect you to the services that will support you to live the life you want. Your support services are tailored to meet your goals and improve your overall wellbeing.

Linking you to information and support in your community

When you choose Feros Care as your NDIS provider, our LACs will help you:  

  • learn about the NDIS support available in your local community
  • understand how the NDIS works with other government services – these are supports like education, health, and transport
  • sustain informal supports around you – this is family, friends and local community members.

You can ask your LAC about the supports available in your community, even if you're not eligible for an NDIS support plan. Partners delivering LAC services will also work to make your community more welcoming and inclusive.


Need help navigating the NDIS and accessing the NDIS supports you need to live your best life? Feros Care's LACs will help you:

  • understand and access the NDIS – this can include workshops or individual conversations about the NDIS
  • create a plan – If you are eligible for an NDIS support plan, your LAC will have a conversation with you to learn about your current situation, supports, and goals to help develop your plan. It is important to know that LACs cannot approve an NDIS plan, this is done by someone from the NDIA
  • implement your plan - Your LAC will help you to find and start receiving the services in your NDIS plan. Your LAC can also provide assistance throughout your plan if you have any questions
  • review your plan – Your LAC will work with you to make changes to your plan through a plan review. This generally occurs 12 months after your plan is implemented.


To find out more about the NDIS and how Feros Care’s Local Area Coordinators can assist and support you, send an email to [email protected], give us a call on 1300 986 970 or click the green web chat icon in the bottom right of your screen to chat with us now.


Feros Care delivers Local Area Coordination under the NDIS at our LAC offices across Australia:


Suite 4
2-6 Shea Street
Phillip ACT 2606
Open Monday - Friday 8:30am - 4:30pm
1300 986 970

Northern Adelaide, SA

34 Commercial Road
Salisbury, SA 5108
Open Monday - Friday 8:30am - 4:30pm
1300 986 970

Barossa, SA

Unit 3
Level 1
83-85 Murray Street
Gawler SA 5118
Open Monday - Friday 8:30am - 4:30pm
1300 986 970

Townsville, QLD

Suite 2
520 Flinders Street
Townsville QLD 4810
Open Monday - Friday 8:30am - 4:30pm
1300 986 970

Mackay, QLD

Mackay Central
Shop 5
74 Wood Street
Open Monday - Friday 8:30am - 4:30pm
1300 986 970

Important notice

Health alert

We are taking the COVID-19 issue very seriously and it is our highest priority to keep our customers, carers, family members and staff as safe as we possibly can. You can learn more about Feros Care's protocols and processes for infection control events here, or call our COVID-19 hotline on 1300 045 480.


For the latest status and resources available on the Coronavirus [COVID - 19], please visit the Australian Government Department of Health for guidance.

If you are a resident of our Residential Villages or a family member, please visit the Australian Government Department of Health for specific information. Please note there are numerous new visitor restrictions. They are a directive of the government to keep your loved ones safe - you can find out more about information for family members and visitors here and here


Join our LAC team

We’re always on the lookout for energetic passionate people to join our team.  If you’d like to help link people with disability and their families to NDIS services and other community supports, please contact us.  The LAC team members also take part in a range of community engagement activities in their communities.

View our Careers page for more info.