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Care@Home Basic Alarm Kit

The Care@Home Basic includes 24/7 emergency response monitoring, a base alarm unit and a standard emergency pendant. It’s a great cost-effective and easy-to-use solution; a falls detector pendant can be added for an additional cost.

Product benefits

  • Base alarm unit with emergency button and powerful microphone and speaker that detects voice up to 50 metres.
  • IP67 Water resistant emergency pendant with necklace or wristband attachment to notify our emergency centre from anywhere around the home.
  • 24/7 emergency response monitoring service to escalate to emergency services and notify contacts.
  • Installation is easy – no specialists needed, no wires and no drilling. Just plug it in, turn it on, and it’s ready to go. It can even be remotely configured by our team.


The Care@Home Basic is a great cost-effective and easy-to-use personal alarm solution. It’s best suited to seniors living alone or in a separate room from their partner or caretaker, so that they have access to emergency response services when no one is immediately around to help.

In the case of an emergency, our response centre can be notified by pressing the emergency button either on the unit, or on the pendant, or from a falls activation. One of our team members will communicate through the base unit to assess the situation, and call an ambulance to your home if necessary.

Product Specifications for Care@Home Control Panel

Two-way audio capability for communications with the monitoring station:

  • High quality, long range voice verification
  • Ultra-sensitive microphone
  • Pairing button to easily add system peripherals


  • Maximum RF range: 1,000 m (3,280 ft.) – open air
  • Frequency and Modulation: FSK modulation
    • 916.5 MHz (North America and Australia)
  • Available communication channels:
    • Cellular model: 2G/3G/4G (HSPA+) wireless module options with quad band (850/900/1800/1700/1900/2100 MHz)

Power Supply

  • Input: 90-240 VAC, 50/60 HZ external AC adapter
  • Backup double battery up to 40 hours of continuous operation: 3.7 V, 1.4 Ah, li-polymer rechargeable battery


  • Size: (H x W x D): 153 x 153 x 72mm – 6 x 6 x 2.9in.
  • Weight (including battery): 560 g (1.23 lbs.)


  • CE, FCC, IC, UL, cUL
  • EN 50134-2, EN 50134-3, and 50134-5
  • EN50136-2:2014 Category C
  • AS4607

How to change the pendant's battery

Your pendant come with batteries already, however from time to time, we will send you complimentary battery replacements.

  1. Gently slide a butter knife between the rubber and the case and twist to gently pry them apart.
  2. Remove the old battery and dispose in an appropriate bin.
  3. Insert the new battery in the correct position (+ facing out).
  4. Ensure the rubber seal is neatly around the pendant, then close the casing and press firmly around it.
  5. Test your pendant.

Frequently asked questions

Got a question about GEAT products?

What are the costs?

There are many ways to fund goods, equipment and assistive technologies. Depending on your circumstances, you may be eligible to include this program as a part of your Home Care Package, Commonwealth Home Support Program, Short Term Restorative Care, or other funding.

Alternatively, you can fund goods, equipment and technology purchases privately, with Feros Care team assisting you with sourcing and provisioning.

Please note that some products may require a clinical assessment to determine suitability.

To check eligibility please fill out the form or call our friendly team on 1300 418 418, so we can tailor a solution to meet your needs.

Do I require a clinical assessment?

Personal care equipment (e.g. shower chairs) may require an assessment from the relevant health professional before placing your order. This is to ensure that your individual needs and environment are considered.

If you have an occupational therapist or physiotherapist recommendation and require additional equipment, please advise us and we will be able to assist.

To discuss further please fill out the form or call our friendly team on 1300 418 418, so we can tailor a solution to meet your needs.

How can I find product pricing?

We continuously update our product line and pricing, making it challenging to display specific models and prices. For the latest information on available models and pricing, please contact our friendly team.

Request a quote or information

Whether you want a quote or you’re wanting to learn more about how we can help make living at home easier, our aged care experts can help you.

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More ways to get in touch

Call our team today on 1300 090 256

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