[email protected] Pro

[email protected] Pro offers a seamless health monitoring experience to ensure your loved one’s safety and your peace of mind. The use of extensive sensors and intelligent algorithms acts as a complete safety net, and in-depth monitoring allows family members to assess risks earlier and prevent accidents and unnecessary hospital visits even more easily.

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Photo of Care@Home Pro


  • Base alarm unit with emergency button and powerful microphone and speaker that detects voice up to 50 metres
  • Waterproof emergency pendant with necklace or wristband attachment to notify our emergency centre from anywhere around the home.
  • Two door sensors for monitoring entries and exits or the opening of the fridge door
  • Five passive infrared sensors that pick up and track movement based on adaptable smart rules
  • 24/7 emergency response monitoring service to track behaviour and report to family members
  • Family access to app and web portal
  • Installation is easy – no wires, no drilling, and all peripherals are wireless. We install them locally, or can source an installer or provide instructions to family members if further away.

In the case of an emergency, our response centre can be notified by pressing the emergency button either on the unit, or on the pendant, or from a falls activation. One of our team members will communicate through the base unit to assess the situation, and call an ambulance to your home if necessary.

We are also able to help you set up rules on the device which will also notify our response centre. For example, our response centre can be notified when a door opens when it shouldn't, or sensors are not triggering enough or are triggering too much.


Product price
Buy outright
Administration fee and setup$160.00
Ongoing monitoring$10.60/week
Additional extras
Additional pendant$97.50
Additional fall detector$154.00
Additional passive infrared sensor$97.50
Additional door sensor$91.00
Key safe$50.00
Voice panic detector$154.00
Smoke detector$104.00
Flood detector$119.00

Please note: outright product purchase and product rental fees are GST free. All other products and services listed incur GST and are listed as GST inclusive. Orders typically incur a standard delivery fee of $15.00. Bulky orders may incur a larger delivery fee.

Frequently asked questions

We are here to listen & help

Whether you have questions, feedback or a complaint, we are here to listen and to help you. 
Here are a few ways you can get in touch with us.