Customer Stories
Ruth shares how Feros Care physiotherapist Oliver tailored a program to address her ongoing pain.
At Feros Care, we pride ourselves on providing highly personalised and holistic care, and that includes our allied health services. Delivered by genuinely compassionate clinical professionals, this ‘big picture’ approach aims to meet our clients’ physical and overall wellness goals.
Ruth’s story beautifully illustrates this commitment.
Effervescent 83-year-old Feros Care client, Lenore, an ex-nurse and ex aged care volunteer, certainly knows the importance of social interaction – particularly as we age. The lovely Lenore speaks about her experience with our Social Groups as a participant, and with a wider lens due to her background. She explains that they are a great motivator for seniors feeling displaced and seeking fulfillment, with many benefits for overall wellbeing.
Just as our trailblazing Feros Care team members aren’t your typical aged care workers, 76-year-old Darryl Ferney isn’t your typical aged care client.
Boasting an eclectic backstory with a rich tapestry of interesting and downright cool professional and personal highlights, he’s about as vanilla as a rainbow paddle pop. In other words, Darryl obliterates the ‘boring and beige’ stereotype sometimes associated with his age group, and is the personification of an aged care recipient reframing public perception.
Approaching 91-years-young, Anne experiences poor balance and loss of muscle strength which have affected her mobility, and restricted her basic day-to-day tasks. Thankfully, she found Feros Care Exercise Physiologist, Danielle, and has seen vast improvements. This increased mobility has helped her get back to doing the things she loves, and empowered her to continue living independently.
You’ve heard us talk about how easy (and game-changing!) it is to switch Home Care Package (HCP) providers to Feros Care, but it’s not just us tooting our own horn – it’s our clients too.
Take Dianne and Keith for example. Feeling unloved and unvalued by their previous provider, they decided enough was enough and it was time to break up. Now blissfully coupled up with Feros Care, they couldn’t be happier with the services, level of care, and the genuine interest our team has shown in helping them live their best bold life at home.
Not only are these nifty devices a breeze to activate (all you have to do is talk!), but they help keep you safe at home and make daily life so much easier. Feros Care Home Package clients, Faye and Graham, can vouch for this first-hand, and “wouldn’t be without them”.
Just how helpful are our goods, equipment, and assistive technology (GEAT) products? Feros Care clients, Clare and Graham, say they are “game changers.” GEAT products include daily living aids like perching stools and one-tap can openers which have been invaluable to this delightful couple, as well as personal and emergency alarms and smart home technology.
In 2019, Sengo arrived in Australia as a refugee from Congo in East Africa. As he had a disability and spoke limited English, he experienced feelings of isolation and detachment. Despite these challenges, Sengo persevered and has not only become an engaged and respected member of the community, but has even started his own successful business!
Riley was diagnosed with Asperger’s syndrome when he was in Year 7 and has struggled with anxiety and depression over the years. Thanks to the NDIS and some key supports, he’s now living independently in Mackay, and chasing his dream career as a teacher.
Carol has been a schoolteacher, an education consultant and a therapist over the years. She’s now released her biography, which tells the story of how her vision impairment has been part of an overall incredible journey.
Joy has been gifting her cotton-stitch cards to friends, family and community members for over 20 years. After a big win at the local Gawler Show, she’s now turning her talent into sales.
Jim suffers from chronic nerve pain and can sometimes have trouble with even the simplest of tasks. This is how he’s found solace through his Home Care Package and support from Feros Care.
